We are proud to not only belong to many Professional Pet Sitting Organizations, but also to maintain our certifications through them. We are Fear Free Certified as well as earning and maintain our PSI and NAPPS Certification. All of our sitters are first aid certified, background screened, insured and bonded before they start pet sitting.

We only offer discounts and packages in our portal. Please remember all packages will expire 30 days after purchase.

We accept reservations via our portal, email, or by phone and require payment in full before reservations can be confirmed. Please keep in mind that we offer discounts through our online portal.

A 24 hour advanced notice is required for a refund outside of our observed holidays. Acts of God will be considered on a case-by-case basis. No refunds will be given for early returns or late departures.

A 14 day advanced notice is required during holidays in order for payment to be refunded or credited. Acts of God will be considered on a case-by-case basis. No refunds will be given for early returns or late departures.

We charge a $10 fee for visits requested with less than 24 hours notice. We also have a $10 holiday surcharge for our observed Holidays. We never charge mileage.

New Years Eve

New Years Day

Easter

Good Friday

Memorial Day

4th of July

Labor Day

Thanksgiving

Christmas Eve

Christmas Day

We work with all breeds and sizes. We serve all companion animals, regardless of the breed, but will not provide services to an animal with a history of aggression.

Follow this link to create a portal account. Enter your email address and then follow the instructions in the email you receive. The portal will allow you to request visits, verify availability, find exclusive discounts and packages, make payments and much more. ​We will never share your personal information with other individuals or organizations.

We send visit reports via text and/or email after every visit, however if you would prefer to give us a call and check in on your pet(s) you are more than welcome to do so!

Business hours are:

Sunday- Saturday: 10 a.m. - 6 p.m.

During this time we return calls, fill schedule requests, etc.

Pet sitting and Mid-Day visits occur between 6:00 am through 11:00 pm. Pet Taxi Service is available between 9:00AM to 6:00PM and our Pawjama Parties (In YOUR home Overnight visits) start around 10:00 pm and end around 7:00 am.

We accept ACH (e-check), Apple Pay, Google Pay and Credit Card payments through our online portal. Paying via the portal will show your payment immediately. We also accept Zelle, Venmo and PayPal payments upon request, but please realize it will take 24-48 hours for these payments to reflect on the invoice.

Yes, we will always confirm pet sitting visits the day before we begin. We typically do this via email or text in the evening. If you do not hear from us please give us a call.

No, we do require a completed profile and initial Meet and Greet before taking care of your pet(s).

(Due to COVID we will do a Zoom meet and greet, but we MUST have a video tour of the home (specifically areas where food/water/leashes are kept) while on the conference call.)

Yes! All dogs MUST be visited no less than two times in a 24 hour period. All cats MUST be visited at least once per day. NO EXCEPTIONS!

Absolutely, we are fully insured and bonded through the Business Insurers of the Carolinas.

We accept reservations and cancelations through our portal, email and by phone.

We try hard to accommodate everyone's requests. We do ask for 24 hours notice for additions to a daily/weekly client's schedule and at least 1-week notice for vacation schedule requests. We cannot guarantee last minute service requests can be filled, but we work hard to accommodate all requests. There will be a $10 surcharge added to the first visit if we are given less than 24 hour notice.

YES! 100% of all tips left for Benji's Pet Sitters go to the sitter.

Daily tasks may include, but are not limited to, walking dogs, feeding, cleaning up any messes, scooping litter boxes, picking up pet waste, watering plants, bringing in mail/newspapers, taking out/bringing in garbage cans, alternating lighting and blinds. And of course, lots and lots of TLC

We book your visits within a 4-hour time block and will be there during that time frame. If time is critical, please let us know and we will do our best to accommodate you, but we can NOT guarantee an exact time. Our twice a day Pet Sitting clients will never go more than 12 hours between visits.

We care for most domesticated animals, as long as they don't pose a danger to our sitters. We do not care for any animals that have a history of biting, fighting or attacking other animals or people.

Medical emergencies can and have happened. Please make sure your veterinary information is up to date in your portal profile. In the event of a medical emergency, your pet sitter will call you immediately while seeking emergency veterinary care. Should your specified veterinarian be unavailable, we will take your pet to an Emergency Vet Clinic. If you have a preference please let us know at the Meet and Greet.

We ask for two methods of entry to your home to be provided to us at your Meet and Greet visit. It is up to your discretion to provide two working methods of entry. If you don't provide two methods of entry and there's an emergency with your sitter (who has the only key) then it's going to disrupt your service schedule. We ask that you make sure that all keys, garage codes, garage door openers, keypads, etc. are in working condition prior to leaving. It's stressful for you to get a phone call saying that your garage door battery died and we can't get in. We can hold your keys for you in our secure, professional grade key safe for future visits if you wish for us to keep them. We do charge a $10 fee for picking up and delivering keys if you decide not to have us keep it on file. No keys can be hidden outside for us to pick up on the first visit and we will NOT lock your key in your home on our last visit (in case you are delayed arriving home and we need to make another unplanned visit)

If you have an alarm, please contact your alarm company and tell them you have hired Benji's Pet Sitters. Please set up a temporary code and password for our use.

We will always do what's needed for your pet's health, safety, and wellness. Any additional necessary costs such as food, litter, cleaning supplies or other necessary items that contribute to the health and well-being of your pet will be purchased by your sitter and billed directly to your account. We will retain a receipt. A $50 trip fee will be applied.

If severe weather occurs, your sitter will try to carry out your instructions to the best of their ability. Please understand that we will provide service, but not until conditions allow us to reach your home safely.

In general, all pets should be vaccinated but we do discuss this on a case-by-case basis with our pet parents for pet sitting or visits to your home. For instance, should your pet have an illness or valid reason to NOT have vaccinations, we are happy to discuss this with you. We do accept Titer paperwork.

No. We ask in your profile if your pet has a history of aggression and it's very important that you are honest with us about this. Although we are experienced in pet care, we are not trainers or behaviorist. If your pet(s) will not let your pet sitter into your home or prevents your pet sitter from providing routine duties your sitter will contact you for alternate arrangements. Additional charges may apply.

Your pet sitter is happy to properly dispose of pet waste and does their best to clean up any accidents your pet may have indoors with the appropriate cleaner that you leave us. We do request that you provide plastic bags, towels, cleaning products, paper towels, trash bags and indicate where you would like the waste to be disposed of.

YES! At no extra charge, we will bring your mail in, set your trash cans out on trash day, pull them back in, water any indoor/porch plants, rotate blinds, turn lights on/off, etc. Just make sure you let your sitter know your expectations.

No, for accountability and liability reasons, no other individual should be providing pet care services at the same time Benji's Pet Sitters is providing pet care services.

NO! It's scary for a pet sitter to come into a house and run into a stranger or to come in and find that someone else has been in your home. If we get to your home and someone is there we will NOT enter your home. No person should be permitted in your home during the same times our pet sitters are providing services unless special arrangements have been made through management of Benji's Pet Sitters, LLC. This includes cleaning services, repair persons, friends, family and neighbors, trainers, etc.

Yes! We will send all of our clients complimentary pictures and visit report cards via our portal.

No, we completely agree that it is never a good idea to advertise that your pet(s) are home alone! However, we do wear shirts that have Benji’s Pet Sitters logo on it.

We do offer discounts. Please have the manager call us at 765-860-8900 or email Info@BenjisPetSitters.com.

We are currently fully staffed, however if you would like to be notified of future openings please send an email to Opportunities@BenjisPetSitters.com with your resume and a briparagraph telling us why you would like pet sitting.

(We do not use contractors and all employees are expected to work either a morning, afternoon or evening shift during ALL observed holidays.)

Dog Walker/Pet Sitter Job Description Overview

• Meet with potential new clients to explain our services and ensure a good fit.

• Be comfortable filling in for other team members when necessary. This includes referring to client and pet information in our client database and performing all required care for pets and other tasks as needed.

• Visits range from 10 minutes to full overnights and are done within the same time frame each scheduled day to ensure continuity for the pets in our care.

• Daily tasks may include, but are not limited to, walking dogs, feeding animals, cleaning up any messes, scooping litter boxes, picking up pet waste, watering plants, bringing in mail/newspapers, taking out/bringing in garbage cans, alternating lighting and blinds, and positively interacting with pets.

• All dogs must be kept on leash during walks and in unsecured yards. Benji’s Pet Sitters, LLC does not provide pack walks. Walkers will typically only walk multiple dogs if they are from the same family.

• Sometimes our clients are home when we visit. You must be comfortable running into and interacting with our human clients. Face masks MUST be worn when around human clients.

• You will be required to have, and be comfortable using, a personally owned smartphone to complete visit reports and communicate with management and other team members during your shifts. Visit reports will be sent to each client detailing your visit with their pet(s) upon completion of each visit. This includes photos and notes informing the client of what occurred during you visit. An Android or iOS smartphone is required.

• You must be comfortable maintaining keys to client homes and take responsibility not to lose keys or get locked out.

• You must respect client confidentiality. Friends, relatives and/or children are not permitted to be present on visits. Sitters are not permitted to reveal to anyone that a particular client is away. Photos of pets may never be posted on social media when a client is away from home. Client photos may never be shared on personal social media pages. The utmost care should be used when taking photos of pets to limit any personal identifying information.

• Employees must be pet first aid certified within 30 days of hire and be willing to attend continuing education courses and monthly team meetings via Zoom or in person. Benji’s Pet Sitters, LLC will pay for all required courses.

• You will care for pets in all types of weather. You must be comfortable (and prepared) to work and drive in rain, snow, hot and cold weather.

• You may be required to lift up to 50 lbs (occasionally) and 25 lbs (regularly).

• You must be comfortable and able to walk for long periods throughout your shifts.

• You must be comfortable and able to climb stairs, sit, stand, crouch, kneel or run.

• You will be required to drive your personal vehicle for work purposes. You must carry appropriate insurance on your vehicle.