Policies
Payment
We accept ACH (e-check), Apple Pay, Google Pay and Credit Card payments through our online portal. Paying via the portal will show your payment immediately. We also accept Zelle, Venmo and PayPal payments upon request, but please realize it will take 24-48 hours for these payments to reflect on the invoice.
Returned check fee is $80
Non Holiday Cancelation Policy
24 hour advanced notice is required for a refund outside of our observed holidays.
Acts of God will be considered on a case-by-case basis.
No refunds will be given for early returns or late departures.
Holiday Cancelation Policy
14 day advanced notice is required during holidays in order for payment to be refunded or credited. Acts of God will be considered on a case-by-case basis. No refunds will be given for early returns or late departures.
Surcharge
Visits requested with less than 24 hours notice is $10
Returned check fee is $80
Key pick-up $5
Key drop-off $5
Holiday surcharge (one charge per observed Holiday) $10.
Observed Holidays:
New Years Eve
New Years Day
Easter
Good Friday
Memorial Day
4th of July
Labor Day
Thanksgiving
Christmas Eve
Christmas Day
